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Rescuing Your Business From Chargebacks!!!


What are Chargebacks?

The chargebacks are disputed transactions, which take place between a merchant and a customer. A chargeback is security, provided to consumers to protect them from unauthorized transactions.

A chargeback happens when a cardholder calls his card issuer to dispute a charge on his account. If your customer files a dispute, you’ll get a notice from your acquiring bank that a chargeback is pending. You can either accept it or request it.

When a chargeback is received, you will get a chargeback reason code from the issuing the bank that gives a reason for the dispute.


How ToManage Chargebacks

Some of the preventive measures to manage chargebacks are:

•Case Understanding: There should be a proper method to understand the case and strategize to eliminate it in the future.

•Merchant Error And Elimination: The merchant error is the biggest culprit in this situation because, if a chargeback has occurred due to the merchant’s error, then there is no way he is on a winning side of the case. Avoid silly mistakes and charging the same customer more than once for a single trade.


•Create An Authorization Request: Cancel any of the transaction that ends up stating ‘denied’ message. Always go by the rules that are set by the banks, it would be more than helpful to manage your chargebacks.

•Get You Team Ready For Worst: The best training should be given to the chargeback management team, to handle the queries and disputes aggressively. There are lots of questions of a potential chargeback prone customer as they’re irate. Handling their queries responsibly may help you in chargeback prevention.

ChargebackExpertz

Chargeback Expertz gives you wings to fight individually and gives proper chargeback management tools and kit. Call us now PHONE: +1 855-465-4723
EMAIL: app@chargebackexpertz.com
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Location: Clearwater, FL, USA

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